Warranty Information
All your questions about KPrimeSolutions answered
Manufacturer Warranty
Our water purifiers and Supreme Solar heaters come with a manufacturer warranty. Water purifiers typically have a 1-year warranty, while Supreme Solar heaters have 5–10 years warranty depending on the model. This covers manufacturing defects and functional issues under normal usage.
Third-Party or Refurbished Products
If you purchase refurbished water purifiers or solar products from authorized resellers, the warranty may be limited and vary depending on the seller. Usually, these warranties range from 90 days to 1 year. Always check the warranty details with the seller before purchase.
Extended Warranties
Some refurbishers or retailers may offer extended warranties for an additional cost. These extended warranties can provide coverage beyond the standard warranty period.If you purchase an extended warranty, it can add additional coverage beyond the standard warranty. Extended warranties might cover 1 to 3 years or more, depending on the terms you choose.
Business / Commercial Warranty
For commercial installations of Supreme Solar heaters or multiple water purifiers, we provide business-oriented warranty services including priority support, next-business-day service, and extended coverage for enterprise needs.
